FAQ

General

How much space does the photo booth need?

We require an area of at least 2m x 3m at the venue to set up the photo booth. Please allow additional space for your guests to gather. Our booth requires a dedicated 220V outlet within 5m of the booth.

How many people can fit into the booth?

Our Open booth can easily fit up to 12 people, while our closed booth can fit comfortably 4-8. Please check out Facebook albums for an idea.

How much set-up time is required?

Set-up generally takes 30 minutes, however we aim to always arrive an hour prior to the hire start time in order to ensure the booth is fully operational as soon as the start time commences.  Our rates are based on the time the photo booth is fully operational and do not charge set up or tear down fees.

Are props included with the photo booth hire?

Yes. A wide selection of fun and relevant props is included with each package. Do let us know if your event is themed or require tailored props, we will strive to meet those expectations.

Does someone stay with the booth?

A Boothy Call attendant will be present during your event to take care of operations and your guests for the entire length of hire. We assure an excellent and friendly service from our staff, and a hassle-free and fun experience for you and your guests.

How many photos will we get?

You and your guests can take as many photos as you like during the hire period. Each photo booth session produces TWO 2×6 photo-strips. These photo-strips will be handed to the guest of each photo session. Guests can always line up again for more photos.

How can we view our photos after the event?

All photo-strip images will be uploaded to our Facebook page at: https://www.facebook.com/boothycallau

How long does it take before the pictures are uploaded online?

Your high-resolution photo-strips images will be available within 24 hours on our Facebook page 

Booking

How do we book you?

To secure the date, we need you to complete our online booking form , we will then email you an invoice which contains our banking details. A $100 deposit is required to secure the booking date, without a deposit we cannot hold the date for you. By submitting the booking form, you agree to our terms & conditions, please ensure you read this first.

How far in advance should I book?

We advise that you book as soon as possible to secure your event date, as we receive bookings for the next year already. Bookings made within a week of an event will require the full payment to be paid immediately.

What are the next steps after we put down the deposit?

After receiving the deposit, an email will be sent confirming payment along with a customisation form. We will work with you, one on one, in customising and perfecting your photo-strip template as well as all the other details of the event. Closer to the date, we will liaise with the venue contact to discuss bump-in/out times, and other requirements if needed.

Can we customise the prints with our names/logo?

Absolutely! We can add logos, messages, captions and colour schemes to the prints. The pictures are fully customisable to almost anything you can think of!  You can either select from any of our existing designs, or we can create something that’s unique and suits your event.

Our Extra

Are there any additional costs?

At the time of your enquiry, we make it known to you the total costs involved with your hire and any additional add-on that may have been requested.

What is a guest book?

Yes! Just keep in mind that we will be unable to provide pens and other decorations for your guest book.

What is Idle Time?

Idle hours allow for you to customise the hire time to suit your event schedule.

Idle time is great for events that may run on a rigid schedule and can be added onto any package. The rate for idle hours is $50 per hour.
e.g. Let’s says you have chosen our Silver Package (4 hours), but the event runs from 6pm-11pm. You may elect to add an idle hour between 9pm-10pm, in which the photo booth would be temporarily not in use.

Do you provide a copy of our images on a USB?

No. Instead we provide you with a link to all full-resolution photos for you to download.

For how long do you keep photos backup?

We keep photos backup only for 3 months from the event date, so please ensure you use the download link at your earliest convenience.

Miscellaneous

What happens if we want to extend the photo booth rental?

Please advise the attendant on the night either prior to the event starting or during the event at least 1 hour prior to the end of the original schedule. Additional fees will apply. Each additional hour of service costs $100.

Do we need to pay a deposit?

Yes, a non-refundable deposit of $100 is payable within 5 business days of receipt of invoice to secure your booking. The outstanding amount is due 7 business days prior to your event date. This allows us to make all the final arrangements to ensure your event runs smoothly. Payment can be made via bank transfer.

Where will you travel?

Boothy Call operates from the Eastern Suburbs of Melbourne. As such, travel within 30km of Doncaster East = FREE. For events greater >30km from Doncaster East, a quote will be provided upon request. A travel fee may apply for anything outside the area, please contact us for a quote. Parking in Melbourne CBD during will be arranged for or paid for at the hirer’s expense.

What if the event is being held upstairs?

Our photo booth can be set up anywhere thanks to its easy setup and portability. We need to know before hand if there are stairs/staircase at a venue. A standard surcharge of $50 is applicable if stairs are involved with transporting the photo booth. If help is available from your side, then no charge will be applied.

What happens if Damage or Violence to Staff or Equipment?

  • In order to prevent damage to equipment, Boothy Call reserves the right to deny service to any person.
  • If circumstances arise where a threat or implied threat of harm, damage or violence to Boothy Call staff or equipment, Boothy Call reserves the right to cease providing services.
  • Any damage to Boothy Call equipment during the hirer’s event caused by the hirer, hirer’s guests or any other person in attendance at the event whether invited or not, will result in the cost to repair/replace the equipment to be paid by hirer.

I have a question that’s not answered here, how do I get in touch with you?

We are happy to assist and address all your questions and concerns. Please send us an email at boothycallau@gmail.com

 





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